Agenda

  Monday, September 27

2:00PM – 4:30PM

Registration Open

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5:00PM – 6:00PM

Welcome Reception for Attendees and Exhibitors

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Tuesday, September 28

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7:00AM – 8:00AM

Registration and Breakfast

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8:00AM – 8:45AM

STAR General Session (for Broadband Service Providers)

Come hear CSSA’s latest initiatives for “Keeping You in Gear” as we begin the day with an Association update and pre-view topics featured during the Dallas STAR Technology Conference.

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9:00AM – 9:50AM

ESI Announces New Innovations in Every Category

See all the new products and applications you can offer now and going forward as your customers’ needs change.  In this presentation, ESI will cover the new Touch Screen phone with Wi-Fi, facility access with video and browser based control, new headsets, Microsoft Teams integration, eMobile and mobile app upgrade, cellular data failover service, and all the new enhancements for 2021.

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9:00AM – 9:50AM

Plume- Not Just Managed Wi-Fi

Generate new broadband revenue when you decouple your subscribers network from your legacy optical vendor with Plume.  Not only do you gain a platform that offers you more flexibility, you also gain an ultra-modern and intuitive user interface with the best customer experience available in the market today.  More revenue opportunities, more flexibility with interoperability with multiple CPE vendors, better customer experience and a lower cost of ownership is what you get with Plume.

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10:00 – 10:30AM

Vendor Showcase Open

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10:30 – 11:20AM

Get Video or Get Lost! 

We’ve had great success for decades selling phone equipment and services.  The pandemic has changed this—the analysts say it’s changed forever.  Video is now table stakes for any Unified Communications deployment and if you don’t have it, you may lose the deal.  Join Poly’s Director of Americas Channel Sales, Darren Knapp, for this very interesting and thought-provoking discussion and see what products and services are leading the charge to make every call a video call. 

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10:30 – 11:20AM

Deploying New Services?  ZYXEL Has You Covered

Addressing the latest broadband technologies and standards while enabling profitable up-tier services, ZYXEL launches its new portfolio of PON access with XGS-PON and GPON ONTs. Extending your Subscriber’s Broadband experience and immerse them with the latest in whole-Home managed Wi-Fi Mesh system OpenSync and Plume. This embedded architecture integration into ZYXEL’s Wi-Fi 6 Routers and Extenders leverages ZYXEL’s industry intelligent and OpenSync cloud-based infrastructure. Attend this session and learn how ZYXEL fits into your current and future Broadband service offerings by supplying continuity across multiple Broadband access platforms.

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11:30 – 1:00PM

Lunch and Vendor Showcase

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1:00PM – 1:50PM

Make Your Business More Successful with Avaya

With Avaya solutions you can make each customer feel like your favorite – powerful collaboration with ONE app that’s accessible to all users from any device, “one-number reachability” to help remote and mobile employees stay connected, multi-channel engagement to support customers beyond just voice, and so much more…  Whether you’re serving 5 users or 3,000, Avaya helps you deliver cost effective, yet sophisticated customer experiences that matter.

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1:00PM – 1:50PM

Why You Should be Embracing Technological Diversity to Expand Your Business

In an ever-changing industry, it is important that Service Providers are equipped with the latest tools. Join us in our session to learn how Comtrend works with Service Providers to offer open platforms that help you best grow your business, compete, and protect yourself from industry changes. Comtrend focuses on offering a growing list of enhancements and partnerships, from software integrations that boost functionality, to home networking expansion hardware that fits your customers’ needs, and new essential services. You won’t want to miss this important discussion.

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3:00PM – 5:30PM

Tour of AT&T Stadium- Home of the NFL’s Dallas Cowboys (included in registration).

3:30 – 5:00                  First group leaves at 3:00 (bus or walk)

3:45 – 5:15                   Second group leaves at 3:15 (bus)

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Wednesday, September 29

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7:30AM – 8:30AM

Networking Breakfast

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8:30AM – 9:20AM

TP-Link Launches Deco Cloud Management for ISPs

TP-Link has introduced the Deco ISP Cloud management system, a more efficient and simpler ISP solution. The Deco ISP Cloud is an integrated, cloud-based network solution for ISP remote management. It allows WISPs, SIs, and small businesses to monitor and manage all Deco products with a centralized management platform via the cloud.   Attend TP-Link’s session to learn more about this exciting new service.

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8:30AM – 9:20AM

The Mitel Roadmap: MiVoice Connect and MiVoice Business

In this session, Mitel will be discussing the features and functionality of the on-prem solutions, MiVoice Business and MiVoice Connect. Learn about the latest applications and gain valuable insights into what is on the roadmap for the future.

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9:30 – 10:20AM

Business Sales Forum:  COVID-19 and the Future of Business

In this open forum, we will discuss current business challenges and future post-pandemic opportunities.

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10:30 – 11:15AM

You Tell Us Closing Forum (for Broadband Service Providers)

This open forum session is designed to provide the Association staff with feedback on solutions presented during the conference, guide future conferences and discuss what products and/or services CSSA should be developing that can help our industry and Membership.

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