Monday, September 12

2:00 – 6:00PM

Registration Open

3:00 – 5:00PM

Plume Pre-Conference “Warm-Up” & OpenSync Partner Expo/Happy Hour

Plume has revolutionized the Wi-Fi experience.  This is a great opportunity (included in the conference registration) to learn about the success other broadband service providers are experiencing with Plume, the benefits of OpenSync and the Plume roadmap.  Following the Plume overview and a Q&A session, a casual expo begins at 4:15 with Open Sync vendors (i.e., Plume compatible hardware solutions) and includes an early Happy Hour!

5:00 – 6:00PM

Welcome/Networking Reception 

Following the reception at the hotel, take advantage of the opportunity to walk to the nearby Texas Live! complex for evening dining/entertainment

Tuesday, September 13

8:30 – 9:20AM

“First Pitch”: Guest Speaker & Opening General Session

9:30 – 10:15AM

“Starting Line-Up”

Re-Energizing Your xDSL and Fiber Offerings

Learn how Comtrend solutions can provide NEW ways for Service Providers to energize and improve their broadband investments. We will be discussing new partnerships with innovative thought leaders as well as enhancements to gateways and home networking that can optimize your existing deployments, better your customer satisfaction, lower support costs, and add new revenue.

What’s New in 22?

Come see the new features and functionality with Access Control with “Live Video” & remote programming. ESI will introduce you to their updated phones with video capability.  Don’t miss the roll-out of our new live technical training programs keeping your techs up-to-speed on all the new capabilities…

10:30 – 11:15AM

“Next on Deck”

Are We Prepared for the Technology Application Innovation Onslaught?

In the not-so-distant future, our lives will be dominated by new technology applications that will demand a profound increase in capacity and lower latency to support aggregate use of these applications in the home. In this session, Plume’s Global Vice President of Telecom & Wireless Association’s, Jeff Gavlinski will review these applications and discuss with a panel why these applications will shift the way we design, build and deliver broadband services.

Mitel Subscription Licensing and Product Roadmap

Balance flexibility and control with Mitel’s subscription model and discover how you can adapt your business to how your customers want to pay for UC services. Join Mitel for an overview of subscription licensing and a product solution roadmap presentation.

11:30AM – 1:00PM

Lunch and Vendor Showcase

1:00 – 1:45PM

“Batter Up”

HP Acquires Poly!  How does this change the game?

Don’t miss this always-informative session with Poly.  Questions Poly will tackle and topics we’ll cover:

1.How does the HP acquisition change the game for Poly?

2.When can I get some Poly phones?

3.What new devices does Poly have?

4.Does Poly have any assistance with Grants and Covid relief funds?

5.How can CSSA partners serve the Flexible Work movement?

Managing Subscribers – the Zyxel Way

Description: By attending, you’ll have the opportunity to learn about Zyxel’s unique approach to OpenSync integration. Allowing you to continue to use already established TR069 and TR143 testing capabilities and perform field updates. Zyxel’s ability for seamless onboarding and deployment by integrating with any ACS vendor to provide you with the option to choose the best fit. Finally, hear about the latest addition to Zyxel’s WiFi 6 portfolio and future WiFi 6E and 10G solutions.

2:00 – 3:00PM

“Meeting on the Mound”

Post-Pandemic Vertical Sales Opportunities Forum
Join Denise Ambuhl, Director of Channel Sales for HTC Communications (SC), and Byron Whitaker, Sales Manager for GCEC (TX), as they discuss the rural and competitive markets they serve and share their predictions for post-pandemic business sales opportunities that broadband service providers can expect to emerge in vertical markets, including education and government. 

“7th Inning Stretch” 

4:00 – 6:00PM

Tour of AT&T Stadium- Home of the NFL’s Dallas Cowboys (included in registration).


Texas Rangers Game Networking Event sponsored by Plume

Wednesday, September 14


Supply Chain: Teaming Up for Solutions

Hear the latest in supply chain challenges faced by other broadband providers and what the future may hold given all the highly anticipated broadband infrastructure spending expected in the coming years.  Most importantly, bring your feedback as we discuss industry solutions from an Association perspective.


“Pinch Hitter”

Cloud Sourcing Next-Gen Voice

Alianza helps service providers transform and grow both residential and business customers with their Cloud Communications Platform, offering a great alternative solution compared to the cost of maintaining your own soft switch. Discover how their cloud-native, agile, 100% software solution helps ISPs and telcos: 1) Launch new business VoIP/UC services, 2) Expand into new areas and 3) Replace TDM and VoIP 1.0 networks with a lower cost, simpler, more agile platform.


“Extra Innings”

TP-Link’s New Unified Cloud Managed Wi-Fi

TP-Link Unified Cloud (TPUC) solution for ISP is dedicated to simplifying operations and reducing costs for the whole life cycle of ISP services, particularly for the managed Wi-Fi services. TP-Link offers the TR-369 USP cloud server, carrier-grade TR-369 CPE, customized mobile APP, and tailor-made API services for our ISP customers. Significant Wi-Fi insights are vital to ensuring efficient ISP operations and a positive user experience. Come learn what TP-Link can do for you.

911inform – Expanding the Future Technology of NG911

Avaya’s 911inform provides the ability to cut response time in half. This session provides easy understanding of 911inform, the only all-encompassing emergency system that empowers first responders. It’s not a replacement for the existing 911 system but an expansion of that system to leverage technology you currently have.  Provides total control of any and all emergency situations with access to the location of a call’s origin, digitized maps of the premises, real-time communication with on-site personnel, and remote control of a building’s security systems (i.e. doors, strobes, intercoms, and cameras). With an easy-to-use application, no additional software downloads, or unnecessary equipment, 911inform can help monitor your entire organization. 

11:15AM – 12:00PM

“Bottom of the 9th”: Closing General Session & Prize Drawings