Monday, April 24

2:00 – 5:00 PM

Registration Open (Sea Grapes)

“All Clear for Lift Off”

3:00 – 3:50 PM

Avaya’s Transformational Roadmap: Agile, Innovative, Transparent, Reliable

Please join us to learn more about Avaya’s business transformation. We will provide insight on the major milestone in Avaya’s transformation and how it will have no impact on how we work with the partner community, and our joint customers.  Also, hear about the key tenets of Avaya’s roadmap and commitments to our partners and customers. 

(Sandcastle I & II)

Exceeding the Vision of Connectivity with Nokia

There are several reasons service providers are choosing Nokia as their preferred technology partner. Nokia is empowered with a proven track record, comprehensive portfolio, focus on innovation, global presence, customer-centric approach, and sustainability which aligns with the values of many service providers. Nokia’s combination of experience, innovation, global presence, customer focus, and commitment to sustainability make it an attractive partner for service providers looking to deliver the best possible solutions and services to their customers.


4:00 – 4:45 PM

Poly is Now a Part of HP!  What Does This Mean for CSSA Members?

Polycom was purchased by Plantronics and the two became Poly.  Now HP has acquired Poly for $3.3B.  What do these changes mean for CSSA Members?  Don’t miss this great session with Darren Knapp, Director of Poly’s Channel Sales Team for the Americas. 

(Sandcastle I & II)

Discover a Smarter Way to Bring Fast Broadband Access to your Customers:  Combining Comtrend’s NEW Fiber XGS-PON ONTs and TiBit’s Universal OLTs.

Are you upgrading GPON to XGS-PON? Do you have greenfield deployments or recent government funding? Are you transitioning from xDSL to Fiber? Join Comtrend’s session to learn how our Fiber ONTs interoperate with TiBit‘s Microplug solution that enables more flexible, open, and lower-cost XGS-PON access. Special guest Fonex will be in attendance to discuss how this solution liberates you from PON specific hardware, greatly improving flexibility, density, CAPEX and OPEX of 10G PON networks.


4:45 – 5:30 PM

Vendor Showcase (Dunes I & II)

5:30 – 6:30 PM

“Power Hour” Welcome Reception  (Poolside weather dependent) 


Tuesday, April 25

7:00 – 8:00 AM

Grab and Go “Breakfast Booster” at Vendor Showcase  (Dunes I & II)

8:00 – 9:00 AM

“Blast Off”: Space Force Guest Speaker & Opening General Session  (Sawgrass and Sea Oats)     

9:00 – 9:30 AM

Vendor Showcase Open  (Dunes I & II)

“Stage One Separation”

9:30 – 10:20 AM

ESI Phones – A Great Value for All Types of Switches

A review of the 4 flagship ESI SIP phone models and how they can be an asset to your product portfolio.   Each phone will be discussed, features will be highlighted along with ways to use these phones to differentiate your product offering.  A brief overview of additional endpoints ESi offers will also be part of this presentation.  

ESI eSIP IP Solution – Taking Premise Hardware to the Next Level

Exploring the feature set of ESI’s new E-Series IP servers and how this product line can fill out your product portfolio for those customer’s insisting on an on-premise server.   Overview of product modules and accessories along with powerful add-on software packages will be discussed.

(Sandcastle I & II)


Blasting Off with Wi-Fi 6E

Introducing Zyxel’s latest Wi-Fi offering, setting up the launch for next-generation Wi-Fi with 6E. Along with our non-blocking design for multi-gig support, we’re ready to boost your speeds up to 10G. Zyxel continues to look forward with TR-369 development, maintaining industry standards to work with any and all vendors. Join to hear about all Zyxel can offer from easy onboarding to cloud management and more.

(Sawgrass and Sea Oats)

“Stage Two Ignition”

10:30 – 11:20 AM

Technical and Sales Forums

It’s your Association:  Building Broadband Together is Mission Critical

Come meet with a panel of staff and members to brainstorm and help craft plans as to how the Association can better serve you, your company, our industry and rural America.   Historical levels of broadband funding, new & evolving technologies combined with industry supply chain challenges are all driving unprecedented levels of change.  It’s time to share and compare notes on  Building Broadband Together, it’s truly Mission Critical for all of us.

(Sawgrass and Sea Oats)

11:30 – 12:30 PM

“Lunar” Luncheon (Horizons and Waves)

12:45 – 5:45 PM

“Afternoon Space Walk” Kennedy Space Center & Launch Pad Tour

6:00 PM

Dinner on your own

Wednesday, April 26

7:30 – 8:30 AM

Vendor Appreciation Breakfast (Horizons and Waves)


8:30 – 9:20 AM

Workplace Modernization with Mitel’s Next-Generation Unified Communication Solution – SMBC

Prioritizing the customer experience has become the new normal for modern businesses, and delivering consistent, high quality experiences with voice, video and messaging are important factors in enabling workplace transformation. Join our session to learn about the evolution of Mitel’s MiVoice Business solution and how it provides a complete communication, collaboration, and customer experience solution with the choice and deployment flexibility demanded by today’s customers. Also learn about our newly launched SMB Controller that allows you to modernize your MiVoice Office 250 customers and address the Small Medium Business Market where the MiVoice Office 250 was previously sold.

(Sandcastle I & II)


How to Achieve Go-to-Market Success in the Smart Home

In this Plume presentation, learn how to achieve go-to-market success in the smart home. Key components of the service provider only workshop are:

  • Go-to-market best practices: tips and tricks on how service providers are successfully launching and scaling services rapidly
  • Plume’s technology roadmap including new services to delight subscribers
  • Certified OpenSync Devices

(Sawgrass and Sea Oats)

“Final Burn”

9:30 – 10:20 AM

The Countdown Checklist to a Reliable and Flexible Network Solution

There are several boxes that must be checked when looking for a network solution: High Performance, Scalability, Security, Customization, and Centralized Management are key components which TP Link offers with the Omada and Pharos product line. Come learn how TP Link can help you offer a top of line end user experience for both your residential and business customers. As well as other products TP link has to offer to help improve your customers experience.

(Sandcastle I & II)

Discover the Benefits of Matter, a Unifying Industry Standard That Offers Reliable and Secure Connectivity for Devices in the Home.

Join the discussion to learn why Matter is a seal of approval that guarantees devices will work together seamlessly, both now and in the future, giving consumers greater connectivity between a wider range of objects. Manufacturers also benefit from simplified development and increased compatibility.  Through this discussion, we will explore how Matter creates more connections, simplifies development and increases compatibility to enhance the smart connected home experience.

(Sawgrass and Sea Oats)

10:30 – 11:00 AM

“Splashdown”Closing Session and Prize Drawings (Seagrass and Sea Oats)